At Sparc Care, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, protect and disclose your information when you visit our website or use our services.
Company Name: Sparc Care
Website: https://sparccare.com/
Email: info@sparccare.com
Phone: (+1) 503-572-5683
Physical Address: 2860 E Escarpa Dr, Fresno, CA 93730
Sparc Care provides comprehensive medical billing services to healthcare providers, including medical billing, medical coding, credentialing and Revenue Cycle Management (RCM). We specialize in helping healthcare practices optimize their billing processes and ensure compliance with HIPAA and other industry standards.
Collection of Information
We collect personal and business information that you provide when contacting us, signing up for our services or engaging with our website. This may include:
- Personal Identification Information: Name, email address, phone number, company name, etc.
- Billing Information: Payment details, billing address and other related information necessary for processing payments.
- Usage Data: Information about how you interact with our website, including IP addresses, browser types and device information.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide our medical billing and RCM services to you.
- To communicate with you regarding your inquiries, contracts and services.
- To process payments and manage billing information.
- To improve our services, website functionality and user experience.
- To comply with legal obligations and industry standards, including HIPAA compliance.
Data Protection and Security
At Sparc Care, we implement appropriate physical, technical and administrative measures to protect your personal data. This includes encryption of sensitive data, secure storage and regular audits to maintain data security.
We adhere to HIPAA and HITECH regulations to ensure that all personal health information (PHI) is kept secure and confidential.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us analyze website traffic and personalize your experience. By using our website, you consent to our use of cookies in accordance with this Privacy Policy.
- Essential Cookies: Necessary for the functioning of our website.
- Performance and Analytical Cookies: Used to understand how visitors interact with our site and help us improve.
- Advertising Cookies: We may use third-party advertising platforms that collect cookies to deliver targeted ads.
You can control the use of cookies through your browser settings.
Who We Share Your Data With
We do not sell, trade or rent your personal information to third parties. However, we may share your data with trusted partners who assist in delivering our services, including payment processors and IT service providers, under strict confidentiality agreements.
Additionally, we may share data as required by law or to protect our rights, customers or operations.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request that your personal information be deleted or to access the data we hold about you, please contact us via contact information.
Your Rights Over Your Data
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to certain legal restrictions.
- Objection: Object to the processing of your data in certain circumstances.
- Data Portability: Request a copy of your data in a structured format for transfer to another provider.
To exercise any of these rights, please contact us at info@sparccare.com.
Third-Party Links
Our website may contain links to third-party websites. Sparc Care is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Service Cancellation and Refund Policy
- Medical Billing Services: Sparc Care charges customers for medical billing and coding services based on their collected revenue. Payments are invoiced monthly. As our services help clients collect payments from insurance companies, no refunds are issued for billing services once payment has been processed.
- Credentialing Services: Our credentialing services involve preparing applications and following up with insurance companies. However, we do not guarantee contract approvals. The credentialing fee is non-refundable.
- Cancellation: You may cancel our services with 30 days’ notice. If you cancel a contract for credentialing services, you will be provided with all completed work up to that point, but the credentialing fee is non-refundable.
Promotions and Terms of Service
Sparc Care offers customized contract terms for each client. We typically work under a one-year contract, with a 30-day trial period for new clients. Customers can terminate the contract with 30 days’ notice.
Legal Compliance
Sparc Care complies with all applicable HIPAA regulations and ensures the privacy and security of all health-related data. We adhere to all industry standards for medical billing, coding and healthcare data protection.
Modifications to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Sparc Care
Email: info@sparccare.com
Phone: (+1) 503-572-5683
Address: 2860 E Escarpa Dr, Fresno, CA 93730
